FAQ
We’re available 7 days a week and typically respond within 24 hours. You can also find answers to most questions on our FAQ page.
NEW PURCHASE QUESTIONS
How can I select the best printer?
Select a printer based on your printing needs. If you print fewer than 100-120 pages per month, a Deskjet or ink tank printer from any brand is a good option. For printing over 100 pages per month, an Officejet printer is recommended. If your usage exceeds 1000 pages per month, a LaserJet printer is the most economical and efficient choice. If photo printing is your main priority, consider a dedicated photo printer from your preferred brand.
Choose a printer based on the features that best suit your needs.
A basic printer for printing only costs around $80-$100. If you need scanning and faxing, an all-in-one printer is a better option. For wireless printing from devices like laptops, iPhones, or iPads, a WiFi-enabled printer is ideal.
Select a printer based on the features that match your requirements.
A wireless printer connects to your computer or smartphone without cables, while a wired printer connects via USB or an Ethernet cable.
What are your shipping and return policies?
Please visit below link to check out- https://sktechnoline.com/shipping-return-policy/
What warranty do I get on printers?
Most products include a 1-year manufacturer warranty, covering repairs or replacements for any issues.
How much time does delivery take?
Most products ship within 3 working days in Canada and 5-7 days in the USA. Priority shipping is available at an extra cost.
Post Purchase Questions
How do I setup a printer?
USB Connection
The simplest way to connect a printer is via a USB cable. However, most manufacturers no longer include one in the box. If you have a USB cable, connect the printer to your computer and install the necessary drivers from the provided disk or the manufacturer’s website. If you encounter any issues, contact the printer manufacturer for assistance.
Wireless Connection
For a wireless setup, download the drivers from the manufacturer’s website, run the wireless setup wizard from the printer’s control panel, and connect to your Wi-Fi network. If printing fails, reach out to the manufacturer for support.
How do I scan to my PC?
First, make sure the printer is connected to your computer and the necessary software is installed. Open the scanning application to scan your document. If you still face issues, contact the manufacturer for support.
How to replace ink cartridge?
For ink cartridge replacement, refer to the user manual or watch YouTube videos for guidance to avoid accidental damage.
Why I can't print?
If you’re unable to print, first check the connection between your printer and computer. The WiFi light should be steady; if it’s blinking, reconfigure the connection. Ensure there’s no paper jam and that the paper tray has paper. Clear the print queue and try reinstalling the drivers. If the issue persists, contact the manufacturer for support.
Do you offer repair services?
Yes, we provide onsite repair services in Canada and the USA for a fee. Contact an expert to schedule an appointment.